WARRANTY
At XXXLFAN, we are committed to providing reliable, high-performance HVLS industrial ceiling fans designed for long-term operation in commercial and industrial environments. Thank you for choosing XXXLFAN.
Limited Warranty Coverage
XXXLFAN provides this limited warranty to the original purchaser of the product at the original installation location.
Warranty Period
HVLS Fan Motor
XXXLFAN warrants that the fan motor will be free from defects in materials and workmanship for a period of 3 years from the date of purchase.
If the motor fails due to a manufacturing defect during the warranty period, XXXLFAN will provide replacement parts or a replacement motor at our sole discretion.
Fan Components
All non-motor components are covered by a 2-year limited warranty against defects in materials and workmanship, including:
- Fan blades
- Controllers
- Mounting hardware
- Variable frequency drives (VFD)
- Electrical components
- Remote systems (if applicable)
How to Obtain Warranty Service
To request warranty support, customers must provide:
Our technical support team will review your claim and provide repair, replacement, or troubleshooting assistance as applicable.
What This Warranty Covers
This limited warranty covers defects in:
If a defect is confirmed, XXXLFAN may, at its sole discretion:
- Provide replacement parts
- Repair the defective product
- Replace the product with the same or equivalent model
If the original product or component is unavailable, XXXLFAN reserves the right to substitute a comparable product of equal or greater value.
What Is Not Covered
This warranty does not cover:
Installation, removal, reinstallation, or electrician labor costs are not included.
Damage from incorrect installation, improper wiring, unauthorized modification, misuse, or failure to follow instructions.
Power surges, incorrect voltage, natural disasters, flooding, fire, lightning, corrosion, or accidental damage.
Minor scratches, finish variations, or normal wear and tear are not covered.
Products repaired or modified by unauthorized parties are not covered under warranty.
Using products outside their intended industrial or commercial applications may void coverage.
Warranty applies only to products purchased directly from XXXLFAN or authorized distributors.
Warranty Limitations
This warranty applies only to the original purchaser and is non-transferable. XXXLFAN shall not be liable for any indirect, incidental, or consequential damages arising from product use or failure, including:
- Business interruption
- Loss of profits
- Property damage
- Additional operational costs
Any implied warranties, including merchantability or fitness for a particular purpose, are limited to the duration of the applicable warranty period stated above.
Contact Information
For warranty assistance or technical support, contact the XXXLFAN Support Team:
